Thank you for accessing this page and the interest shown in our products (“Products”). The products are offered by PORDWEN S.R.L. (“PDW”), Romanian legal entity.
By accessing and using our page, you consent to and agree to this Terms and Conditions, Privacy Policy (GDPR), Reasonable Use Policy and any other documents we make available to you. Therefore, please read all these documents carefully.


“Personal data” means any information relating to an identified or identifiable natural person; an identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifying element, such as a name, an identification number, location data, an online identifier, or one or more many specific elements, specific to his physical, physiological, genetic, mental, economic, cultural or social identity. For information on the processing of personal data, see the Privacy Policy (GDPR).


You can access some of our services by opening a Google Account. Access to account information is only allowed to Google, as we do not have access to it. You can change or close your account at any time through Google Account settings.


A “cookie” is a small file that contains a string, sent to your computer or device when you visit a website. Thus, when you visit the website again, the cookie allows it to recognize your browser. Cookies can store user preferences as well as other information.

You can reconfigure your browser to reject all cookies or to notify you when a cookie is sent. However, certain website features or services may not function properly without cookies.

We use cookies to improve the quality of our services, including storing user preferences, refining search and ad selection results, and tracking user trends, such as how they perform searches. None of these cookies contain personal information. We use cookies to give you the best shopping experience. By continuing to use our services, we will assume that you agree to the use of these cookies.


Each computer connected to the Internet is assigned a unique number, known as the Internet Protocol (IP) address. Because these numbers are usually assigned in country-based blocks, an IP address can often be used to identify the country from which a computer is connected to the Internet.


As with most websites, our servers automatically record page requests made when a user accesses our websites. These server logs may include information such as your web request, your interaction with a service, your IP address, your browser type, your browser language, your request date and time, and one or more cookies that may uniquely identify your browser. your account. The application log files do not contain personal data and we do not store such data outside the application.


“Non-personal information” is recorded information about users, so that it no longer reflects or refers to an individually identifiable user.


By “Applicant” we mean a natural person or a legal entity.
PDW SRL manages the products, services and websites referred to in this legal notice and those associated. The terms “we”, “our”, “ours” will mean PDW SRL.


Supply PORDWEN – PDW provides access to PORDWEN products based on the order placed on our page by filling out an order form.
You are responsible for your internet connection and for keeping your credentials used to access PORDWEN safe.
PDW undertakes to provide support for products sold in accordance with the legislation in force.


The buyer agrees to the communication channel, telephone or e-mail, by registering an Order on the page, and PDW implements the commercial activities.

The notification that comes to the Buyer’s attention after placing an Order and which has an informative role, sent by e-mail or telephone, does not represent the acceptance of the Order.

If there are justified situations or errors (and there may be situations in which technical errors occur on the price or stock available), the Seller may change the quantity of the Goods and Services in the Order, or their price. Any change and modification by PDW on an order given by a buyer, is made to the telephone number or e-mail provided by the buyer for the Order. The buyer can refuse the order if he does not agree with the changes made.

The order is not paid by the Buyer, except when he has formally confirmed, at the time of finalization by courier.

The price information and reservations of the Goods and Services are valid only 48 hours from the registration of the order by the Buyer.

The basis of the contract consists of the document and information provided by PDW, being attached the guarantee certificate issued by PDW for Goods.


You agree to use WWW.PORDWEN.COM in accordance with the Reasonable Use Policy and not to abuse PORDWEN services in any way.

You agree to maintain sole control over your access to PORDWEN services and not to share your account with third parties.

You are prohibited from distributing the services or products provided by PORDWEN.


Any Customer has access to place an Order. Our Store has the right to refuse the selection of a Customer or Buyer, meaning its refusal or acceptance, by restricting the placing of an order in case the Seller finds improper conduct of the Customer, which could damage the image and activity of our Store. The Customer or the Buyer can make an address to the PDW staff to receive explanations regarding this situation.

The Customer can contact the Seller through the “Contact” section on the page. The Seller may process the information received from the Customer without being obliged to provide justifications.

For the situations in which there is an unusual intense traffic from an internet network, the Seller can request the Clients / Buyers to manually enter the captcha codes, in order to protect the information from the Site.

Our store may issue information on the page regarding Goods and Services, offers and promotions made by it or third party partners contracted in a period of time within the available stock.

The description of the Goods and Services on the page (photos, visuals, multimedia presentations, colors, etc.) does not signify a contractual obligation on the part of the Seller, the items being presented only as a presentation.


The customer can place Orders on the page by adding the Goods or Services to the shopping cart, the order ending with payment. Any product is available for purchase in the shopping cart only if there is stock available. Adding the Goods to the shopping cart does not oblige the Customer to purchase the product, the product is not reserved and kept in stock unless this Order is completed.

Upon completion of the Order, the Customer gives his consent that all data issued by him are correct and real at the date of placing the Order.

At the end of the Order, the Customer declares the agreement for the Seller to contact him through agreed channels in any situation.

The Seller has the right to cancel the Buyer’s order only with a prior notification to the Buyer without further obligations of the parties, only if the data provided by the Buyer is not real or correct or the Buyer cannot be contacted for possible confirmations.

The buyer has the right to return a product within 14 calendar days of receipt of the package, without giving any explanation of intent, without incurring additional costs, except for delivery of the return, only if the return is in the exact initial condition, as when the respective product was purchased: whole packaging, product without traces of wear, etc.

Thus, according to GEO no. 34/2014, the period of returning a Good or giving up a Service expires within 14 days from:

– the day on which the Buyer enters into physical possession of the last Good – if the Buyer orders by a single order multiple products that will be delivered separately

– the day on which the Buyer enters into physical possession of the last Good or the last piece – in case of delivery of a product consisting of several lots or pieces.

If the Client requests the return within the legal term, he must also return any gifts that have been delivered. If the Order is paid, the Seller will reimburse the amount within a maximum of 14 days from the date of informing the Seller by the Buyer of his decision to withdraw from the Contract. The amount will be returned as follows: for orders paid by PO, cash on delivery, iTransfer, Bank card, by bank transfer.
The seller may delay the refund until the collection of the goods sold or until proof of shipment, if the seller has not offered to personally recover the goods (the most recent date will be taken).
If the Seller cannot deliver a good, the Seller will inform the Customer and will return if necessary in the Customer’s account the value of the Good within maximum 7 days from the Seller’s acknowledgment or maximum 14 days from the date when the Buyer formally sent the termination intention and returned the product in its original condition.

Orders registered after 17:00 will be processed on the next working day.

If the seller cannot contact the customer (wrong email address, wrong or incorrect phone number, incomplete or wrong address) and if the customer’s order is older than 2 (two) working days, without being confirmed by the customer, then the seller can cancel the order and the invoice related to the order.


The payment of the products will be made, in lei, in the PDW account opened at ING Bank and specified on the invoice and or in the order form.

The tariffs of the Goods or Services from the Site are expressed in lei / RON and do not contain VAT.

Regarding the operations by Payment Order, the Seller is not responsible for the additional costs incurred by the Buyer, including but not limited to currency conversion fees applied by the issuing bank of his card, if its issuance currency differs from RON . The responsibility for this action lies solely with the Buyer.


Your use of the page is in accordance with the Personal Data Protection Policy.

PDW will support and maintain the confidentiality and intimacy of the information provided by the Client / Buyer, the disclosure of this information being active only under the conditions of this Document.

No public statement, promotion, press release or any other form of disclosure to third parties will be made by the Buyer / Customer regarding the Order / Contract without the prior written consent of the Seller.

By transmitting information and materials mediated by this Site, the Seller has unrestricted and irrevocable access to them, has the right to display, use, transmit and distribute these materials. The Buyer also agrees that the Seller may freely use this information for its own purpose. PDW will not be subject to obligations regarding the confidentiality of the information transmitted, unless the legislation in force does not provide other specifications in this regard.


The intellectual property right, over the software implementation of the search methods, belongs exclusively to PDW.

The content, including logos and other materials that are included in the intellectual and industrial property rights, Romanian own trademarks, commercial symbols, stylized representations, static images, colors, dynamic images, text, multimedia content presented on the page is the exclusive property of PDW which has all the reserved rights obtained – licenses for use and publication.

Copying, distributing, transferring, publishing, modifying, altering, displaying, using, linking to, including in any medium and context other than PDW, including any off-page content, removing the copyrighted marks and trademarks of PDW on The Content, but also the sale, distribution, transfer of some Contents made by reproduction or modification without the written consent of PDW is forbidden to the Client / Buyer.

If the Content is not accompanied by a specific and valid use agreement concluded between PDW and it, and without any implied or express warranty made by PDW with reference to that Content, Any Content to which the Customer / Buyer has and / or obtains access by any means, is under the incidence of the Document.

Customer / Buyer may copy, transfer and use Content only for personal or non-commercial purposes, only if they do not conflict with the provisions of the Document.

If PDW grants the Buyer the written right to use the Content, the agreement is valid only for the expressly defined contents, only for a period determined by agreement according to the defined conditions, if they exist and do not represent an obligation of PDW for the respective Customer / Buyer or third parties who have access to the Content transferred, by any means and who may be harmed in any way during or after the expiration of the use contract.

No Content transmitted in any way constitutes a contractual obligation on the part of PDW or the employees who mediated the transfer, if any, to such content.

Use of the Content for purposes other than those agreed to in this Document or the agreement accompanying it is prohibited.


This agreement and the relationship between you and PDW are governed by Romanian law. Any disputes arising from the interpretation and application of documents establishing the conditions of the relationship between you and PDW are settled amicably. Disputes that cannot be settled amicably will be submitted to the competent courts in Bucharest.

Other provisions

This agreement constitutes the entire agreement between you and PDW and governs your use of the page, products and services, suspending any prior agreements relating to the same matters between you and PDW.

You declare that you have full power and authority to conclude this Agreement and the other documents as a whole and to assume and fulfill the obligations arising therefrom.

We assume no liability for any damage caused by the use of the page, regardless of form, destination and purpose. For any inaccuracies identified, please send an email to the Legal Department.

We do not assume liability for damages resulting from the use of the site’s services, regardless of their nature.

Use of the services offered on the site implies your unconditional acceptance of the terms and conditions of their use.

We reserve the right to change the content and conditions of use of the sites and software applications. The new conditions become applicable from the moment they were made public by their registration on this site and are not retroactive.


PDW newsletters are sent through authorized partners or by PDW, hence ensuring the confidentiality and security of information

When creating an account on the page, the Client is free to express his agreement regarding the receipt of the Newsletters. The Client can change this option at any time by contacting PDW, by changing the settings in the Client Account. Disclaimer of the Newsletter does not imply waiver of acceptance of this Document.


The seller has the obligation to deliver the goods by door-to-door courier to.

Proper packaging of the goods is the obligation of the Seller together with the accompanying documents.

Delivery is made by courier, and transport outside the main coverage area (outer km) of the courier will be borne by the customer. The customer will be informed about this transport cost, and if the customer agrees, the seller will be able to change the invoice, depending on the final transport cost.

The delivery will be made only on the Romanian territory of Seller of Goods and Services.


The ownership of the goods will be transferred upon delivery only after the payment has been made by the Buyer at the location in the Order. Delivery means the signature of receipt of the transport document provided by the courier or the signature of receipt on the fiscal invoice in case of deliveries made by.


The Seller is not responsible for damages to the Goods after their delivery.

The Client assumes the maintenance of the confidentiality of his own data from the Account on the Site, such as the username and password. If his account is not defrauded from external sources proven by investigation of the Account, the Buyer is responsible for the activity carried out through his Account.

By any action taken on the Site, by creating an Account, placing Orders, etc., the Buyer expressly and unequivocally accepts the Terms and Conditions of the Site to the latest updated version that is communicated through the Site.

Use of the Content through the Account is tantamount to accepting changes to the Terms and Conditions.

The Terms and Conditions of the Site may be modified at any time by the PWD, they being valid and public on the date of publication on the Site. Acceptance of the terms and conditions is confirmed by checking the checkbox on the Site or by making an online payment or by sending the Order.


The protection of your personal data and your privacy are of particular importance to PWD. WE COMMIT OUR COMMITMENT TO PRIVACY AND DATA PROTECTION BY ADOPTING THE FOLLOWING PRINCIPLES:

PWD uses personal data legally, correctly and transparently.

PWD does not collect more personal data than is necessary and only for a legitimate purpose.

PWD does not store more data than necessary or for a longer period than necessary.

PWD protects personal data through appropriate security measures.

PORDWEN S.R.L. (“PDW”), Romanian legal entity with its registered office in Crinul de Padure Street, no. 2, bl. F2, ap. 2, registered in the Trade Register under no. J ……., having CIF …….. is the main person responsible for the processing of personal data.

What are your rights?

Right of access:

You have the right to request information about the personal data we hold about you. You can contact Customer Service who will provide you with personal data by email.

Right to portability:

Whenever PWD processes your personal data by automatic means under your agreement or under an agreement, you have the right to obtain a transfer of a copy of your data in a frequently used structured format that can be automatically processed to you or another part. This includes only the personal data you have sent us.

Right to rectification:

You have the right to request the rectification of your personal data if they are incorrect, including the right to complete incomplete personal data. If you have an account, you can edit your personal data in your account.

Right to delete data:

You have the right to delete any personal data processed by PWD at any time, except in the following situations:

* you have an unresolved request to Customer Service;

* you have an open order that has not yet been shipped or has been partially shipped;

* you have an unpaid debt to PWD, regardless of the payment method;

* if there is a suspicion or you have misused our services;

* if you have made a purchase, we will retain your personal data in connection with your transaction in accordance with accounting law.

Right to object to processing based on a legitimate interest:

You have the right to object to the processing of your personal data based on a legitimate interest in PWD. PWD will not continue to process personal data unless we can demonstrate a legitimate reason for the processing that prevails over your interests and rights or based on legal proceedings.

Right to restrict processing:

You have the right to request that PWD restrict the processing of your personal data in the following situations:

* if you object to the processing based on the legitimate interest in, PWD will restrict any processing of this data until the legitimate interest is confirmed.

* if you claim that your personal data is incorrect, PWD must restrict any processing of this data until the correctness of the personal data is verified.

* if the processing is illegal, you can object to the deletion of personal data and request a restriction on the use of your personal data.

* if PWD no longer needs your personal data, but it is necessary to defend your rights in court.

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